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How to Package and Process Orders

Packing and processing orders effectively, from order cancellation charges to seller order packaging, helps grow your business. 

Process orders in a few easy steps. Here’s how: 

  1. Check all new orders in the “Orders” section under the “Pending” tab on your Meesho supplier panel.
  1. Click on “Accept Order” and start packing the products. Orders accepted in the ‘Pending’ tab move to ‘Ready to ship’. Use filters to sort through orders. 
  1. Ensure there is no branding on packaging material or adhesive tape while packaging orders. Ensure it’s durable and not transparent. Do not mention MRP on the packaging. 
  1. In the “Ready to ship” tab, simply download the shipping label and paste it on the package. Your order is now ready to be shipped. 
  1. The shipping partner will visit within a day for pickup. When a product is picked up by a shipping agent, the order automatically moves to the “Shipped” tab. 
  1. Payment collected via COD or online mode will be credited directly to your bank account. Keep a track of payments under the “Payments” tab on the Supplier Panel. 
  1. If the customer is unavailable to collect the order after three attempts, the delivery partner returns the product back to you. You will find Return to Origin orders in the Return/RTO tab. 
  1. All orders cancelled by either you or the customer appear under the “Cancelled” tab. 
  1. If a customer is not satisfied with an order and initiates a return, you are charged a return shipping fee. Find the return shipping fees as per product in your product details. 
  1. When the customer’s address is not serviceable by the shipping partner due to unforeseen reasons, your order moves to the “Hold” tab.

Now that you know the ins and outs of processing orders, scale up your business on Meesho today!


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Handling Operations